ProjectionFlooring.com offers a 30-Day Money Back Guarantee to all of our customers in the United States and Canada. This guarantee not only ensures your complete satisfaction, it provides a simple step by step process for you to return your order. You may return your product for any reason within 30 days of delivery and get a full refund:
The product must be returned in the same condition as when it arrived to you.
The product must not have been installed, removed and then returned.
Contact us to retrieve a RMA (Return Merchandise Authorization) number and return address.
Contact the shipping company of your choice to schedule pick up and shipping. You are responsible for all return shipping costs.
After we have received your product and completed a quality inspection, we will immediately process your refund. This guarantee applies to all of our products**Returns over 30 days will incur up to a 20% restocking fee. We are always committed to your complete satisfaction, so please contact us from our contact page to speak with a friendly customer support agent.